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Agents going Unavailable dropping
Posted: 01 Aug 2012 8:02
by Nightwatchrenband
We keep having our CTM Agents going Unavailable, and then coming available again with no clear reason. Server is on AIX, agents on AIX, Sun and Win. Have been working with their support, but it is very slow, especially since the drops are seemingly random. It "may" be related to use of port 7006, we are still testing. Has anyone seen this before? We are a new installation of CTM.
Posted: 14 Aug 2012 11:17
by Danny
I have seen it with AFT (advanced file transfer) jobs. When the accounts.dat file is not available on the agent-machine, the agent is going unavailable whenever you try to run such an aft-job, and comes back after a short while..
Posted: 26 Oct 2012 5:43
by mauriziog
If you think that are the serv-to-agent port the problem: change it only for the agent that has the problem, put for example 7016.
Configure the port on the agent, reboot it and configure the same port also on server controlM: "configuration for a single agent".
On some AIX there is in fact a service that use 7006 port...