ControlM EM GUI - View jcl problem

[bucheron74]

Hello,
We have following error when we want to do a view jcl script in ControlM EM GUI 6.2.01 on a script which is running on an aix agent 6.2.01 FP2 :

CTM5323 SECURITY PROTECTION VIOLATION. VIEWJCL

When we do the same chain on another agent (same os, same controlM agent version), the view jcl script command is successfull.

I have compare access rights, config etc on both agents and they are identical.

What can be the problem ?

Thanks in advance for your feedback.

Best regards.

[Walty]

Hi,

in CONTROL-M Messages Manual v6.3.01 you find :

5323 SECURITY PROTECTION VIOLATION

Explanation: A CONTROL-M/EM user tried to perform an unauthorized request action.

This message is issued by the CONTROL-M/Server security mechanism.

The request may be rejected for one or more of the following reasons:
- This CONTROL-M/EM user does not have a user account on the CONTROL-M/Server platform.
- This CONTROL-M/EM user does not have the required authority from the operating system on the CONTROL-M platform to perform the requested function.
- This CONTROL-M/EM user does not have CONTROL-M/Server authorization to perform the requested function.

For more information about the CONTROL-M/Server security mechanism, see the Security chapter in the CONTROL-M/Server for UNIX and Microsoft Windows Administrator Guide.
System action: The user request is rejected.
User response: Check the CONTROL-M/Server security definition.

Perhaps this can help you for investigations