FAILED TO EXECUTE DUE TO USER ENVIRONMENT

saipun · Post by **saipun** » 18 Feb 2010 7:47

Hi All.

I'm new in using BMC and ctrl-l/em.
Multiple job on same application failed with below status.
All this job is running on linux server.

OSCOMPSTAT -2. RUNCNT 45
JOB FAILED TO EXECUTE DUE TO USER ENVIRONMENT

SYSOUT - 00045
Failed to submit job.
Found empty sysout file.
Possible cause of problem:
1. Job submission abort due to error in user profile.
2. Job submission abort due to error is Autoedit variables.

does anyone have an idea what should i do to prevent this? is there anything to do with user profile that run the job?

Thanks you in advance..

philmalmaison · Post by **philmalmaison** » 18 Feb 2010 3:06

what are doing thoses jobs ?
wich version of controlm server / system

regards
philmalmaison

saipun · Post by **saipun** » 19 Feb 2010 2:18

not so sure what this job doing since it's was submitted by user.
using control-m agent version 6.3.

any idea?

gratedsandy · Post by **gratedsandy** » 22 Feb 2010 11:58

Looks like your Unix System administrotors control which user-ids may be allowed to execute scripts from Control-M.
Check with your Unix administrators

baralem · Post by **baralem** » 23 Feb 2010 3:43

Multiple jobs fail or ALL jobs fail? All jobs are using the same linux account?
Did you tried to execute a simple command from Control-M, like an echo? Also try to execute a simple script.

You should also try to execute the job from linux command and see if it works OK:
Log on as root, run the script using su:
su - username -c "<path>/script.sh"

Also check your scripts to see if shell is included:
#!/bin/sh or #!/bin/ksh

regards
martin

saipun · Post by **saipun** » 23 Feb 2010 4:44

all jobs that submitted by this user failed.
already try to give permission to user-id for execute but still this job keep failing down.