start_ctm[245]: test: Specify a parameter with this command.

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sysad4

start_ctm[245]: test: Specify a parameter with this command.

Post by sysad4 » 21 Oct 2009 2:43

My HP-UX server which ControlM resides all of a sudden rebooted earlier today.

After the machine went back online, i am unable to start ControlM Server. See error details below:

CTMADR01-ctmctrlm [41] start_ctm
/home/ctmctrlm/ctm_server/scripts/start_ctm[245]: test: Specify a parameter with this command.
Failed to determine Mirroring status
Please check connection to the database

=============

Parameter Customization Menu
-----------------------------

Select one of the following options:

1 - Basic Communication and Operational Parameters
2 - Advanced Communication and Operational Parameters
3 - System Parameters and Shout Destination Tables
4 - Default Parameters for Communicating with Agent Platforms
5 - Parameters for Communicating with Specific Agent Platforms
6 - Simple Mail Transfer Protocol Parameters

q - Quit

Enter option number ---> []:1
Failed while performing sql command. Please refer to /tmp/val_OUT_PORT_12248.out
and /tmp/val_OUT_PORT_12248.sql
Aborting!!! Failed to get CTM/EM port from database!!!

Press Enter to continue


I don't know how to proceed can someone help me fix my problem?


TIA!

sysad4

Post by sysad4 » 21 Oct 2009 3:03

to add up to the previous errors posted an error is also encountered when performing database check:

Database Maintenance Menu
-----------------------------

Select one of the following options:

1 - Backup Database
2 - Restore Database

3 - List All Devices
4 - List Backup Devices
5 - Add Backup Device
6 - Drop Backup Device

7 - Extend Database Size
8 - Extend Temporary Database (Tempdb) Size
9 - Extend Database Log Size

10 - Show Database Parameters
11 - Check Database

q - Quit

Enter option number ---> [10]:11

/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[28]: 'suspect': Syntax error
/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[33]: 'suspect': Syntax error
/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[37]: the: A test command parameter is not valid.
db total = syntax error on line 1, KB (data= syntax error on line 1, , log= syntax error on line 1, )
data used = attempt KB (syntax error on line 1, %).
/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[5]: error: A test command parameter is not valid.
/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[9]: error: A test command parameter is not valid.
log used = syntax error on line 1, KB (%).
/home/ctmctrlm/ctm_server/scripts/ctmdbcheck[16]: test: Specify a parameter with this command.
Checking database...
ATTENTION : Errors found on DBCC CHECKDB
Please check the file /tmp/ctmcheckdb.13115

Press Enter to continue

hipikll

Post by hipikll » 22 Oct 2009 8:37

can you connect to your database manualy?
It seems, that the DB was not correctly started or is not started yet.

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