Check_req failed! Installation CTM 6.4 on Linux RedHat 5.2-

gilkeden · Post by **gilkeden** » 12 Jun 2009 10:08

Hi,

I'm trying to run the script check_req.sh on a Linux RedHat 5.2, in order to install CTM6.4 and EM 6.4 with Oracle 10.2.
I have checked all the pre-requisites and I have all the packages installed, and the kernel parameters are ok.

I have also followed the instructions of the release note CAR00039148 regarding installation on Linux.

The problem is the result of my check_req.sh, this is very strange, I have no information about the parameters I have to change.
Please find below the output:

If someone have already installed the 6.4 with Oracle on Linux 5.2, please give me some ideas...

*
* CONTROL-M/Server and CONTROL-M/Enterprise Manager Prerequisites Verification *
* *
**********************************************************

Select the CONTROL-M product that you plan to install:

1) CONTROL-M/Server
2) CONTROL-M/Enterprise Manager

q) Quit

Please enter the requested product: 1

Select the CONTROL-M/Server version you wish to install:

1) 6.4.01

q) Quit

Please enter the requested version: 1

Select the database type that you plan to use with CONTROL-M/Server:

1) Sybase
2) Oracle (10)
3) PostgreSQL

q) Quit

Please enter the database vendor: 2
Checking operating system patches for CONTROL-M/Server..., Please wait.

Checking operating system packages for CONTROL-M/Server..., Please wait.

Checking operating system kernel settings for CONTROL-M/Server..., Please wait.

Checking operating system kernel setting and patches for Oracle..., Please wait.

*************************************************************

Operating System prerequisite check was not successful !!!

*************************************************************
The operating system prerequisites check detected that patches, packages,
or kernel parameters may be incomplete (see list below).
Ask your system administrator to verify that all kernel parameters are defined
as required, and that required patches and packages have either been installed
or have been replaced by a superseding one.
You are recommended to rerun the prerequisites check after making any changes
to the system.

Checking Prerequisites for Oracle 10.2
======================================

Your Operating system is Linux
Linux OS is: Red Hat Enterprise Linux Server release 5.3 (Tikanga)
Unsupported Linux OS to use with BMC Oracle installation !!!

Check was performed on [fsastana]: Red Hat Enterprise Linux Server release 5.3 (Tikanga), kernel release 2.6.18-128.1.10.el5PAE 32 bit computer.
CONTROL-M/Server version 6.4.01 with Oracle cannot be installed
due to missing prerequisites.
Please contact your system administrator with the messages above.

===========================================
bash-3.2# ./check_req.sh
********************************************************
*
CONTROL-M/Server and CONTROL-M/Enterprise Manager Prerequisites Verification *
*
***********************************************************

Select the CONTROL-M product that you plan to install:

1) CONTROL-M/Server
2) CONTROL-M/Enterprise Manager

q) Quit

Please enter the requested product: 2

Select the CONTROL-M/Enterprise Manager version you wish to install:

1) 6.4.01

q) Quit

Please enter the requested version: 1

Select the database type that you plan to use with CONTROL-M/Enterprise Manager:

1) Sybase
2) Oracle (10)
3) PostgreSQL

q) Quit

Please enter the database vendor: 2
Checking operating system patches for CONTROL-M/Enterprise Manager..., Please wait.

Checking operating system packages for CONTROL-M/Enterprise Manager..., Please wait.
./check_req.sh: line 1081: bc: command not found

Checking operating system kernel settings for CONTROL-M/Enterprise Manager..., Please wait.

Checking operating system kernel setting and patches for Oracle..., Please wait.

************************************************************
Operating System prerequisite check was not successful !!!

*************************************************************

The operating system prerequisites check detected that patches, packages,
or kernel parameters may be incomplete (see list below).
Ask your system administrator to verify that all kernel parameters are defined
as required, and that required patches and packages have either been installed
or have been replaced by a superseding one.
You are recommended to rerun the prerequisites check after making any changes
to the system.

------------------------------------------------------
Packages check results :
------------------------------------------------------

Install for CONTROL-M/Enterprise Manager:
Install glibc to value >= 2.3.4

bash-3.2# rpm -qa | grep glibc
glibc-devel-2.5-34
glibc-common-2.5-34
glibc-2.5-34
glibc-headers-2.5-34
Checking Prerequisites for Oracle 10.2
======================================

Your Operating system is Linux
Linux OS is: Red Hat Enterprise Linux Server release 5.3 (Tikanga)
Unsupported Linux OS to use with BMC Oracle installation !!!

Check was performed on [fsastana]: Red Hat Enterprise Linux Server release 5.3 (Tikanga), kernel release 2.6.18-128.1.10.el5PAE 32 bit computer.
CONTROL-M/Enterprise Manager version 6.4.01 with Oracle cannot be installed
due to missing prerequisites.
Please contact your system administrator with the messages above.

-bash-3.2#
==============================================================================================

Résultat du fichier kernel_check_output.21473.log

Checking Prerequisites for Oracle 10.2
======================================

Your Operating system is Linux

Linux OS is: Red Hat Enterprise Linux Server release 5.3 (Tikanga)

Unsupported Linux OS to use with BMC Oracle installation !!!

philmalmaison · Post by **philmalmaison** » 12 Jun 2009 10:18

32 bits Linux red hat system is allow in PAC for 6.4 version ?

regards
philmalmaison

gilkeden · Post by **gilkeden** » 12 Jun 2009 10:25

Yes, this version is supported according to the BMC web site and the Support.

Post by **fyot** » 12 Jun 2009 11:12

Hi

It exists a FP 6.4.01.001 concerning installation with Oracle on REDHAT.

See PACTV.6.4.01.001

jOAKO · Post by **jOAKO** » 22 Jun 2009 3:14

Last month i installed Control-M Enterprise/Server on Redhat 5.3 without problems, but when i tried to install the first time on RH 5.3 I had some troubles too with check_reqs script, so i found a workaround changing the /etc/redhat-realese version.

You can try this and i hope it could fix your issue. Just use the /etc/redhat-release Redhat 5.0 version.

Regards,