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How to get support from BMC

Posted: 25 May 2009 12:24
by rickycrave
Hello friends,

Could any body suggest me regarding the procedure for contacting BMC for Control-M Support.

Regards,
Ricky crave

Posted: 25 May 2009 3:11
by Dilbert
You must be BMC Partner.

Register on their page woth your BMC Contract ID number and you will get access to support page.
For Contract ID number, ask your office administrator or BMC sales manager.

Anyway, you must sign contract with BMC to get support. There is no other way.

Posted: 26 May 2009 7:27
by rickycrave
Hi Dilbert,

Thanks for your reply.
I will find that....

Regards,
Ricky

Posted: 29 May 2009 2:47
by archu
Hi Friend

First of all you must have Contract ID number which you will get it from office and then register and subscribe by using the Contract ID

Regards
Archu

Posted: 10 Aug 2009 3:40
by fedrikwhite
You are asked to choose a specific location if your. company has multiple office locations. Find your. location and click Next.

Posted: 12 Aug 2009 2:16
by philmalmaison
just have to have the right commercial contacts

nothing particular so

regards
philmalmaison