Scheduler Usage

I installed the Control Module Control-M AFT for V6.4 (CM for AFT)
on CCM (Control-M Configuration Manager), the CM does not appear (CM FILE_TRANS)
Why
THANKS FOR YOUR HELP

Regards

Try performing below on a command line on the CTM server not the Agent server. Need to always perform after installing any Control Modules.

ctmgetcm -NODEID <agent> -ACTION GET

hello

I placed the order for the Control-M/Server and the displayed list is empty ...

Need to be on the Control-M Server and perform the get for the agent where you installed the Control Module. See below:

C:\Users\cntl-m>ctmgetcm
Enter <NodeId> : []:wwr-dw1
Enter <ApplType> : [*]:*
Enter <Action> : [View]:get
Node ID Table
NODEID APPLTYPE APPLVER CMVER
----------------- -------- -------- --------
wwr-dw1 WIN W2K/XP 7.0.00.500
wwr-dw1 DATABASE ANY 7.0.00.103
wwr-dw1 JAVA N/A 6.3.02.111
wwr-dw1 MSG N/A 6.3.02.111
wwr-dw1 WS N/A 6.3.02.111

when I pass the command from the Control-M Server, I get the following message:

Error: Control-M Server can not process CM information

Try restarting the agent services. From the Knowledge Base is below.


Solution SLN000000183556

Summary

Why do I receive the error: "Control-M Server can not process CM information"?

LP (Licensed Product)

BMC Control-M Business Process Integrat 6.2.01

CONTROL-M/Agent for UNIX 6.1.03

CONTROL-M/CM for Web Services 6.1.01

Control-M/Server for UNIX and Microsoft 6.3.01

Control-M/Server for UNIX and Microsoft 6.1.03


Problem Description

Running ctmgetcm results in the following error:
Error: Control-M Server can not process CM information
This will occur if the ctmgetcm utility is executed immediately after Control-M/Agent startup.


Solution Description

The CM will need time to register itself and be started by the CONTROL-M/Agent.

Wait 2 minutes for the Agent and Tracker to initialize and execute the ctmgetcm command again.