Error to open archived ViewPoint

futre25 · Post by **futre25** » 07 Feb 2012 3:51

Hi to all.

We now have installed the FIXPACK 7.0.00.400.

From that moment has not functioned the 'Open Archived ViewPoint'.
Not able to open the viewpoint of yesterday.

We have the following logs:

07/02/2012 13:27:56.896 [0] emdb EMDB::RWDBErrorHandler(thread 1423) message = [SERVERERROR] ORA-00904: "T11254"."EM_STAT_DETAIL_DATA": invalid identifier

You know it can happen?

When you load a Archived ViewPoint, that table uses: A120206002_AJOB?

Thanks very much to all.

futre25 · Post by **futre25** » 10 Feb 2012 12:03

The FixPatch 400 for Control-M 7 have a bug.

Attached the response of BMC:

Dear Customer,

Due to technical issue in the Control-M/EM 7.0 fix pack 4, we have removed it from our EPD site. We understand that you have already downloaded the patch, so we recommend you do not apply it if you have not already done so.

The issue relates to the inability to access viewpoints archived before Fix Pack 4 was applied. Newly archived viewpoints will be accessible so overtime the problem will correct itself.

If you have already installed it in your Control-M/EM environment, Patch 700.401 will be available by February 16th on our FTP site: ftp.bmc.com/outgoing/PANFT.7.0.00.401

If you have not yet installed Control-M/EM 7.0, fix pack 4, please kindly wait until next week and download the corrected version from our EPD site.

Sorry for any inconvenience.

Thanks to all.