Setting up Agent status alerts to Mobile

Venkateshwarulu · Post by **Venkateshwarulu** » 08 Apr 2010 8:45

I am trying to set up alerts to receive on my mobile phone, whenever the status of the Agent goes Down/Disabled or Data the center is Diconnected

For Example:

STATUS OF AGENT PLATFORM XXXXXXXXXX CHANGED TO UNAVAILABLE

Please provide your valuble inputs for setting up these alerts.

Thanks in Advance.

Regards
Venkat

punchy · Post by **punchy** » 09 Apr 2010 8:04

Hi Venkateshwarulu

This might depend on what platform you're using but on the control-M server there's a command called: ctm_agstat

the syntax of this command in your case would be.

ctm_agstat -LIST xxxxxxxxxx

It will return the status of your agent.

Now you can use the utility ctm_agstat as a control-m job running the local default control-m server's agent or using a 3rd party monitoring tool.

But the way i would do it in control-m would be task type command in your steps:

On stmt = * code = * UNAVAILABLE *
Do = SHOUT or MAIL .

With mobile phone alerting. maybe alarm point or something similar might give you what you want. So you would have to configure either a shout, email or Force job to send you this alert to what ever system sends you SMS alerts to your mobile phone.

Hope this helps you on the right track.

rajeev5582 · Post by **rajeev5582** » 14 Apr 2010 9:14

Hi Venkat,

Another workout is...only if you are using BMC Remedy to generate auto tickets for the job failures on Control M. Sync your blackberry server with the BMC Remedy such that whenever an alert on agent node unavalaible is created, you receive the notification on your Blackberry.

Venkateshwarulu · Post by **Venkateshwarulu** » 19 Apr 2010 12:44

Thanks Guys for your reply. We do not have Remedy in our shop.

I think your solution suits for me. Do i need to set up the cyclical jobs for each agent to get the status alerts on my mobile? Please advise...

Thanks
Venkat

philmalmaison · Post by **philmalmaison** » 19 Apr 2010 4:12

no just for your datacenter using the ctmagstat -LIST, and analyze and compare with the list of agents that have to necessary be online.

regards
philmalmaison

Venkateshwarulu · Post by **Venkateshwarulu** » 19 Apr 2010 8:22

Thanks philmalmaison for the reply...I am not clear about your answer. Could you please explain me little bit more...

Regards
Venkat.

Venkateshwarulu · Post by **Venkateshwarulu** » 26 Apr 2010 6:25

philmalmaison,

Could you please explain how to analyze and compare with the list of agents that have to necessary be online ?

Thanks very much in advance.

Regards
Venkat