CCM Plugin in Control-M v7.0

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th_alejandro
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CCM Plugin in Control-M v7.0

Post by th_alejandro » 09 Nov 2012 11:46

Hi to all, i have a problem when try to use this option in Configuration manager :

Tools --> Control Modules --> AFT --> Account manager

Internal Error occurred.
Failed to get Accounts list.
CCM Plugin version is not compatible with CM for AFT version. 8O

I read in some blogs that this problem is resolved reinstalling the dll 'msvcp71.dll' in /windows/system32 directory and register it. But the problem continue. :cry: Any Idea ? :wink:

Control-M v7.0, AIX 7.1 64 bits, Oracle 11g.2
Configuration Manager under Windows xp.

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th_alejandro
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Thanks chookgate

Post by th_alejandro » 16 Nov 2012 3:09

I'm installing Ctm v7.0 from 0, our local support send us the solution:

- In the desktop --> tools --> Import aplication forms
In this case, our original installation CD don't came with the xml files necessary to update (AFT.xml, FTP.xml). So, we request a new CDs.

We are waiting for the new CDs to retrieve this files in FORMS dir.

- Update Pluggins, in the GUI, executing a cmd file in CCM/Em_Client directory.
IN this case, we don't have this directory and file, so, we request to send us this files.

I think that our support don't send the originals CD for installation and some files and directory are not present for full installation.

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mauriziog
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Post by mauriziog » 16 Nov 2012 10:46

You can download directly the software you have in your licence in the BMC Eletronic Product Distribution (EPD) site:
https://webapps.bmc.com/epd/

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th_alejandro
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oopppssss

Post by th_alejandro » 16 Nov 2012 10:55

Sorry, i don't have user/password. Mi Local support company say to us that BMC only receive users from business partners. Really ?

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mauriziog
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Post by mauriziog » 17 Nov 2012 6:15

Each client can have access, is an alternative to have CD or DVD: Eletronic Distribution

Regards

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philmalmaison
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Post by philmalmaison » 23 Nov 2012 9:10

Hi,
if you just want any FORMS
if you give an email, i will download the forms and send them by mail

Regards,


schedconsult-pv@orange.fr

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th_alejandro
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problem solved

Post by th_alejandro » 23 Nov 2012 2:14

Hi all, our local support send to us a new set of Installarion Disk for AFT and we can do the installation correctly. :o

- Replace FORM in Application forms with files aft.xls and ftp.xml :idea:
- Run the command in CMM_Client directory to install CMM client. :idea:

Thanks for your cooperation. :D

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