Hi to all, i have a problem when try to use this option in Configuration manager :
Tools --> Control Modules --> AFT --> Account manager
Internal Error occurred.
Failed to get Accounts list.
CCM Plugin version is not compatible with CM for AFT version.
I read in some blogs that this problem is resolved reinstalling the dll 'msvcp71.dll' in /windows/system32 directory and register it. But the problem continue. Any Idea ?
Control-M v7.0, AIX 7.1 64 bits, Oracle 11g.2
Configuration Manager under Windows xp.
CCM Plugin in Control-M v7.0
- th_alejandro
- Nouveau
- Posts: 188
- Joined: 26 Nov 2008 12:00
- Location: Bogotá
- th_alejandro
- Nouveau
- Posts: 188
- Joined: 26 Nov 2008 12:00
- Location: Bogotá
Thanks chookgate
I'm installing Ctm v7.0 from 0, our local support send us the solution:
- In the desktop --> tools --> Import aplication forms
In this case, our original installation CD don't came with the xml files necessary to update (AFT.xml, FTP.xml). So, we request a new CDs.
We are waiting for the new CDs to retrieve this files in FORMS dir.
- Update Pluggins, in the GUI, executing a cmd file in CCM/Em_Client directory.
IN this case, we don't have this directory and file, so, we request to send us this files.
I think that our support don't send the originals CD for installation and some files and directory are not present for full installation.
- In the desktop --> tools --> Import aplication forms
In this case, our original installation CD don't came with the xml files necessary to update (AFT.xml, FTP.xml). So, we request a new CDs.
We are waiting for the new CDs to retrieve this files in FORMS dir.
- Update Pluggins, in the GUI, executing a cmd file in CCM/Em_Client directory.
IN this case, we don't have this directory and file, so, we request to send us this files.
I think that our support don't send the originals CD for installation and some files and directory are not present for full installation.
You can download directly the software you have in your licence in the BMC Eletronic Product Distribution (EPD) site:
https://webapps.bmc.com/epd/
https://webapps.bmc.com/epd/
- th_alejandro
- Nouveau
- Posts: 188
- Joined: 26 Nov 2008 12:00
- Location: Bogotá
oopppssss
Sorry, i don't have user/password. Mi Local support company say to us that BMC only receive users from business partners. Really ?
- philmalmaison
- Nouveau
- Posts: 1148
- Joined: 08 Jun 2007 12:00
- Location: Ile de France
Hi,
if you just want any FORMS
if you give an email, i will download the forms and send them by mail
Regards,
schedconsult-pv@orange.fr
if you just want any FORMS
if you give an email, i will download the forms and send them by mail
Regards,
schedconsult-pv@orange.fr
- th_alejandro
- Nouveau
- Posts: 188
- Joined: 26 Nov 2008 12:00
- Location: Bogotá
problem solved
Hi all, our local support send to us a new set of Installarion Disk for AFT and we can do the installation correctly.
- Replace FORM in Application forms with files aft.xls and ftp.xml
- Run the command in CMM_Client directory to install CMM client.
Thanks for your cooperation.
- Replace FORM in Application forms with files aft.xls and ftp.xml
- Run the command in CMM_Client directory to install CMM client.
Thanks for your cooperation.