Job failed with log saying "DISAPPEARED AT ....."

manjuhm21 · Post by **manjuhm21** » 07 Nov 2012 2:08

hi, my job failed with the below log. Can someone help me why this job failed.
i ran this job using Jobtype "SAPR3"

11/6/2012 12:43:56 PM TR5120 JOB STATE CHANGED TO Executing
11/6/2012 12:45:01 PM TR5102 DISAPPEARED AT 20121106124501. RUNCNT 1
11/6/2012 12:45:01 PM TR5134 ENDED NOTOK
11/6/2012 12:45:01 PM TR5120 JOB STATE CHANGED TO Analyzed
11/6/2012 12:45:02 PM SL5214 QUANTITATIVE RESOURCES RELEASED
11/6/2012 12:45:02 PM SL5120 JOB STATE CHANGED TO Post processed

philmalmaison · Post by **philmalmaison** » 07 Nov 2012 1:33

The jobs fail after a status of DISAPPEARED, that is a temporary communication issue between Control-M Server and its agent.
In that case, the job change to DISAPPEARED status, and become a NOTOK job, as the timeout parameter has been exceeded.

Regards,
Philmalmaison

thor8 · Post by **thor8** » 08 Nov 2012 10:03

Hi
Maybe some backup ran on Your agent server and lock
the agent file system? Check it

Regards

philhaut · Post by **philhaut** » 09 Nov 2012 2:27

Hi

I had the same problem with Control-M Control Module for SAP 7.0.00
try PARMC.7.0.00.105.tar.Z for unix contact the support to get it

best regards

th_alejandro · Post by **th_alejandro** » 10 Nov 2012 12:02

Hi have the same message once.

The problem was that the connection between Control-M server and agente was lost and the gateway componente is not working well. Try to stop al component by root_menu and start again.