HI,
I don't understand, why all this required, You can just add a on condition for COMPSTAT=180 then do OK & do mail,
This serves your purpose

Hi, First check, if there is a commn issue with control-m server by running a 'hostname' command to verify basic funtionality. If it works then it is an issue with the particular job. What kind of script/command are you trying to run using Control-M, Does it return any error code to tracker process ...

Notes part of the alerts, I don't think its possible to update from front end.

Instead you may try below in EM DB

UPDATE ALARM set HANDLED=2 NOTES="<<Notes>>" where NODE_ID="<<server>>"

Hello, You can update mutiple alerts by a sql update query in Control-M/EM Database . you can set HANDLED=2 in ALARM table while using NODE_ID to sort your alerts from a particular agent node Eg:- UPDATE ALARM set HANDLED=2 where NODE_ID="<<server>>" Also, you may recycle your GAS server after the u...

People soft module needs to stopped by a command 'psftcm shut'. But it should start automatically with first request to run a job. Please refer bmc documentation on Control-M People soft CM http://documents.bmc.com/supportu/documents/67/03/46703/46703.pdf Check the connection profile on Control-M/Ag...

Thanks for that. We are looking into the feasibility of using a third party add-on component now. Meanwhile, We are also considering Control-M/Web Access ,But not sure if it requires IIS or any web server to be started or can manage with existing Control-M/Web server.

We are planning to setup Control-M self service in our environment. Could not find detailed BMC documentation on this topic. Requesting experts to share some more info on this topic....