|Everyday agents turn to "Unavailable" Status
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|Author:||sunuriyal [ 26 Jan 2014 8:06 ]|
|Post subject:||Everyday agents turn to "Unavailable" Status|
In out environment, everyday at 1:50 PM the status of 4 agents plateform changes to "Unavailable".
After 2 minutes they trun to available always. Can someone pls help me to figureout the problem ?
Environment detials -
Control-M version: 220.127.116.110
OS : Solaris 10 both server and agents.
NDP time : noon 12:00.
Help would be highly appriciated..
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