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Gopikkd
PostPosted: 16 Mar 2013 4:56 
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Location: Bangalore
Hi,

Job is in blue color status in Control-M/EM GUI, and it is showing Agent Node is Unavailable. But when i check the agent status in Control-M server, the Node is available.And also from Agent to Server ping also successful.What could be the reason??
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fafa1975
 Post subject: Try ag_diag_comm
PostPosted: 19 Mar 2013 3:40 
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Maybe the problem is that the communication is not complete.
Try the command ag_diag_comm on the agent and send us the output.
Can send us even the agent version and operating system?
Thanks,
Fabrizio
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ashwin080
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PostPosted: 21 Mar 2013 12:48 
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Seems like the agent is hung. Ask your system administrators to restart the control-m agent service which will reslove your problem.
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piyush
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PostPosted: 21 Mar 2013 3:24 
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try restarting the control-m agent service on that node.
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Hubba
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PostPosted: 21 Mar 2013 9:56 
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Check the version of CMServer and Agent. Protocols may have to be changed
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ThePirate
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PostPosted: 22 Mar 2013 4:19 
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Perform Why?

May be waiting for Resources.
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jjfly
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PostPosted: 02 Jan 2014 4:15 
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Job is in blue color WOW Gold status in Control-M/EM GUI, and it is showing Agent Node is Unavailable. But when i check the agent status in Control-M server, the Node is available.And also from Agent to Server ping also successful.What could be the reason??
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Gopikkd
PostPosted: 15 Mar 2016 7:17 
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Thank you all. It's working fine after re-started the Control-M/Agent services.
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