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PostPosted: 22 Mar 2007 12:42 
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Joined: 05 Jul 2006 8:00
Posts: 7
Location: GRENOBLE
Bonjour,

Il existe actuellement un probleme suite ? l'application des patchs FP300 et FP301 sur le Control-M server v6.2.01.

Suite a l'application du patch en environnement Aix 5.2 ML7 (notre environnement), un figeage du process LG est survenu lors de la mont?e au plan.

Message pr?sent dans l'alert Control-M

The proc LG did NOT return heartbeat and EXPIRE the timeout of: 360 seconds

La cons?quence est, qu'aucunes remont?s des status des jobs ne pouvaient ?tre visualis?s.

Solution:
Arret / Redemarrage du Control-M server

D'apres l'?diteur, ce probleme ne concerne que les environnements AIX avec filesystemes en jfs2.

Solution actuelle :
Retour arriere en supprimant les patchs FP300 et FP301.

Aujourd'hui le fonctionnement est ? nouveau correct.

Nous attendons la suite des investigations de l'editeur.

*************************************************************

Hello,

There is currently a problem following the application of patchs FP300 and FP301 on the Control-M. server v6.2.01.

Following the application of the patch in Aix environment 5.2 ML7 (our environment), a solidifying of process LG occurred at the time of the rise in the plan.

Message is present in the alert Control-M.

The proc LG did NOT return heartbeat and EXPIRES the timeout of: 360 seconds

The consequence is, that no gone up status of the jobs could not be visualized.

Solution:
Stop/Restart the server Control-M. According to the editor, this problem relates to only the AIX environments with filesystemes in jfs2.

Current solution: Return postponed by removing patchs FP300 and FP301.

Today operation is again correct. We await the continuation of the investigations of the editor.


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PostPosted: 22 Mar 2007 3:11 
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Joined: 20 Jan 2006 9:00
Posts: 473
Bonsoir,

J'ai rencontr? le m?me type de message mais avec le process CD et sans blocage.
Environnement Control-M 6.1.03/Solaris

Voir la base de connaissances de BMC:

- SLN000000206426
- SLN000000178717

Cordialement
Walty

==============================================

Hi,

I found the same type of message but with the process CD and without freeze.
Environment Control-M 6.1.03/Solaris

See the Knowledge Database of BMC:

- SLN000000206426
- SLN000000178717

Regards
Walty


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