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PostPosted: 19 Sep 2012 9:33 
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Nouveau
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Joined: 12 Dec 2011 12:00
Posts: 28
Hi friends,

Please help me to how to make Control-M/agent status available in Control-M configuration Manager when agent state is unavailable.

My jobs are failing ( blue color) as soon as i free it.

Thanks,
Mahesh dude


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PostPosted: 19 Oct 2012 11:36 
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Nouveau
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Joined: 08 Jun 2007 12:00
Posts: 807
Location: Varese - Italy
If the agent are unavailable, is because there inst comunication between server and agent machine.
check the following:
- ping agent from server machine
- ping server from agent machine
- agent sevices are up (p_ctmag, p_ctmat process)
- control the "agent to server port" and the "server to agent port" (default 7005 and 7006): are correctly set and eachable (telnet)

Have a good day


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