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PostPosted: 12 Mar 2008 8:44 
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I have a service which should be completed by 6:00AM(say)

But due to some reasons if it is not going to complete by 6:00, then I want to send a notification at 5:30 itself saying that the service will not be completed by 6:00 AM

How can I do that?

I tried "SIM" option but dont know what to put in "Connect to" tab.
Whats the difference between Batch Impact Manager and BMC Service Impact Manager?

Regards,
Rajesekhar


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 Post subject:
PostPosted: 12 Mar 2008 11:57 
i do not understand maybe, but:
why not to use LATE TIME in Postproc Job definition?
You set 0530 time and if job is in execution state at this time, it will do shout.

hm?


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 Post subject: Thats not what I want
PostPosted: 12 Mar 2008 1:16 
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The SLA time is 6:00AM
Because the earlier jobs are running late, it may not be able to complete by 6:00AM
What I want is that it should be able to predict at 5:30 itself and send a message at 5:30 saying that

"The service will not be completed by 6:00AM. It is expected to be completed by 6:30(or something based on the calculations). We will keep you updated"

I have to implement something like that.

Hope you understand it now.

Regards,
Rajesekhar


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PostPosted: 12 Mar 2008 2:29 
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Hi,

I assume you are using Batch Impact Manager (BIM). So, by design, it will analyse the jobs to determine impact on the defined service. BIM will show in the web interface or through option 'Business Services (F7)' the expected end-time of the service.

If you want the 'expected end-time' to be exposed to the outside world then you can use the variable:

%%SERVICE_EXPECTED_END_TIME

Hope this helps?
Regards


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PostPosted: 12 Mar 2008 2:48 
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//web interface or through option 'Business Services (F7)//
?

whats that?

I know only BIM which is installed in our server. I dont know the remaining ones.
How can I send an early warning notification using BIM?
and do I need Service Impact Manager for that?


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PostPosted: 12 Mar 2008 3:00 
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Hi,

Easiest way to use is the EM GUI (i'm talking about version 6.3.01 but believe it is also available on 6.2).

Open your EM GUI, optionally open a Viewpoint. Go to 'TOOLS option, go down to 'Batch Impact Manager', another menu opens on the right, there you select 'Business Service...'. or just press F7-key ;-)

Greetings


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PostPosted: 13 Mar 2008 3:06 
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yeah, I can see that :)
but I dont know what to do with that and whats that for?:(
and why do I need that?
when I open that, its saying "No services found"


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PostPosted: 14 Mar 2008 1:44 
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This is where you can monitor/manage the BIM defined 'Services' within the EM GUI.

Please try it out and see what happens in that screen ;-)

Greetings.


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 Post subject:
PostPosted: 18 Mar 2008 4:29 
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a solution without BIM, is to shout to program on late time.
program can calculate many particular thinks by using controlm utility.
like ctmruninfo for statistics of one particular job, compare with real start time of your jobs ans current time. so shout some particular message if necessary

regards
Philmalmaison


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