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PostPosted: 07 Jan 2013 8:28 
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Nouveau
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Joined: 08 Sep 2010 12:00
Posts: 73
Hello,

We are getting this error in our Communication Status window:

Gateway - green
Synchronization - red X
Network Status - Reconnecting

The subject line is the description of what I found for this.

How do we remedy this issue?

--Goo


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PostPosted: 11 Jan 2013 9:45 
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Nouveau
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Joined: 08 Jun 2007 12:00
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Location: Varese - Italy
The described situation can be dued to man reasons, control the server controlm state and operation; also use the shell command from ccm to have more related data.

Regards


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PostPosted: 13 Jan 2013 2:20 
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Apparantly the server group did a upgrade unrelated to CM and brought up the services out of order. Once restarted in the correct order everything was fine.

Thank you!


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