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PostPosted: 17 Jan 2012 10:26 
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Joined: 12 Jan 2012 12:00
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Hi All,

I would like to know if the is a way to update multiple alerts on Alerts GUI at one shot. Coz sometimes we receive around 500 job failure alerts all together if there is a any server issue. How is it possible to update the alerts for all those failures at one shot instead of manually updating it one by one. :cry:

Thanks in advance,
Solly


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PostPosted: 18 Jan 2012 11:48 
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Hello,

You can update mutiple alerts by a sql update query in Control-M/EM Database . you can set HANDLED=2 in ALARM table while using NODE_ID to sort your alerts from a particular agent node

Eg:- UPDATE ALARM set HANDLED=2 where NODE_ID="<<server>>"


Also, you may recycle your GAS server after the update.


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PostPosted: 19 Jan 2012 1:36 
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You can multiple-highlight and set Notice / Handle state in one click


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PostPosted: 20 Feb 2012 6:48 
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Thanks guys but what I meant was to update the notes part of the alerts that we receive. I am aware if handling the alerts but I am not sure if there is a way to update the notes part by selecting multiple alerts??


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PostPosted: 21 Feb 2012 6:17 
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Notes part of the alerts, I don't think its possible to update from front end.

Instead you may try below in EM DB

UPDATE ALARM set HANDLED=2 NOTES="<<Notes>>" where NODE_ID="<<server>>"


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